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Home Comfort Assured Renewables
Heating system installation detail used for performance and fault-finding checks

Heat Pump Repairs and Fault Finding

Fault-finding and practical repair advice when an air source heat pump or connected heating system is not performing as expected.
Fault-finding route|
System checks|
Repair advice before replacement
A sensible first step for homeowners seeing comfort, control or efficiency problems, with checks across the unit, heating controls and connected system setup.

Values

Engineers, not salesmen

Advice comes from the engineer who designs and installs your system. If a heat pump isn't right for your home, we'll tell you.

Heat Geek trained

Andrew holds the Heat Geek Elitist title and trains other engineers in heat pump technology. Design quality is the difference between a heat pump that works and one that disappoints.

Guaranteed work

Gas Safe registered (586325), Viessmann accredited, and a one-year guarantee on our work and parts.

What our customers say

“Andrew went above and beyond. He came to do an annual service on my heat pump, having quoted a price competitive with other companies.”

Gareth

“Punctual, professional and friendly and good price.”

Alison

“Very knowledgeable and helpful.”

Gary

Frequently Asked Questions

Can you help customers get the £7,500 Boiler Upgrade Scheme grant?
Most homeowners replacing a gas, oil, LPG or electric heating system with an eligible air source heat pump can access the grant, subject to property and scheme checks. We help check the property, heating system and correct MCS-certified route before the voucher process is started.
Does the grant route need MCS certification?
The Boiler Upgrade Scheme is installer-led and must go through the correct MCS-certified route. Where needed, Home Comfort Assured Renewables can use a trusted MCS-certified partner or umbrella scheme route for design, commissioning, certification, paperwork and voucher handling.
How can the savings reach around £10,000?
For many customers, the £7,500 Boiler Upgrade Scheme grant plus zero-rated VAT can mean total savings of around £10,000 compared with paying for the full installation without support. The exact figure depends on the installation cost, scope, property and scheme eligibility.
Is heat pump installation zero-rated for VAT?
Qualifying residential heat pump installations are currently zero-rated under the energy-saving materials VAT rules. That VAT treatment is one of the reasons the total grant-plus-VAT saving can often be around £10,000, subject to quote-stage checks.

Contact

Or call us on 07967994067

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